FAQ
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Granite vs. Quartz: What’s the Difference?
Granite is a natural stone, quarried straight from the earth. No two slabs are exactly alike—each one features its own unique color variations and movement, making it a one-of-a-kind choice for your space.
Quartz, on the other hand, is a man-made material, composed of crushed stone, resins, and pigments. It offers a more uniform look and comes in a wide variety of colors and patterns, including designs that mimic natural stone.
Both granite and quartz are extremely durable, and offer:
Heat resistance
Stain resistance
Scratch resistance
However, no surface is 100% resistant to all wear and tear. To protect your investment, we always recommend using cutting boards, trivets, and cleaning up spills promptly.
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Pricing Overview
Pricing is primarily determined by the color and type of stone you select. With natural stone like granite, there’s a wide variety of colors and patterns—making it difficult to provide a fixed range without seeing your preferences.
That said, here’s a general idea:
Granite typically ranges from $60–$120 per square foot, depending on the rarity and origin of the stone. More exotic options tend to be at the higher end of the range.
Quartz also varies by brand and color, with pricing usually starting around $75 per square foot, and going up to $120 per square foot for premium selections.
We’re happy to walk you through in-stock options or source specific colors to match your design goals and budget.
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Stone Selection
We’re able to source nearly any stone from virtually any manufacturer. If the stone needs to be special-ordered or shipped from out of state, it may take a little longer to arrange, which can impact the timeline slightly. We’ll always keep you informed on timing and delivery as your project progresses.
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Lead Times & Stone Availability
Our typical lead time is 4–6 weeks from template to installation. However, if you choose from our in-stock options, your project can be completed in as little as 2 weeks from start to finish.
Please note that timelines may vary depending on stone availability and delivery schedules. We’ll keep you informed every step of the way to ensure a smooth and timely process.
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Getting Started with Your Project
To begin, all we need are the rough dimensions of your project. With that, we can provide you with a free, no-obligation estimate.
If you decide to move forward, we require a 60% deposit based on the estimate. This secures your spot on our schedule and allows us to complete the template—where we take precise measurements of your space.
After the template is complete, your material is ordered and prepared for fabrication. Once we have a fabrication timeline, we’ll reach out to schedule your installation.
Then the best part—your beautiful new countertops are installed!
The remaining balance is due at the time of installation. -
Payment Methods & Late Fee Policy
We accept the following forms of payment:
– ACH (preferred)
– Check
– Debit card
– Cash
– Credit card (subject to a 3% processing fee)Late Fee Policy:
A 3% late fee will be applied to the total invoice if payment is not received within 3 days of the due date. Additional fees may apply if further delays occur. -
SMS Terms & Conditions
SMS Terms of Service
By opting in to receive SMS messages from The Rock Shop Inc., you agree to receive text messages related to your interactions with our business. These messages may include, but are not limited to:
Appointment reminders
Order updates and alerts
Account notifications
Promotional offers or announcements
Message frequency may vary.
Message and data rates may apply. -
Privacy Policy
Last Updated: 11/12/25
At The Rock Shop Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights related to that information.
1. Information We Collect
We may collect the following types of personal information when you visit our website, contact us, or interact with our services:
Contact Information: such as your name, phone number, email address, and mailing address.
Order Information: details about the products or services you purchase or inquire about.
Communication Preferences: information about how you wish to receive updates, including SMS consent.
Website Usage Data: such as IP address, browser type, and interactions with our website, collected through cookies or similar technologies.
2. How We Use Your Information
We use your information to:
Provide and improve our products and services.
Process orders, payments, and customer requests.
Send appointment reminders, order updates, or service-related notifications.
Send marketing or promotional communications (only if you have opted in).
Maintain records for administrative and legal purposes.
3. SMS Communications
If you provide your phone number and opt in to receive text messages, you agree to receive SMS messages from The Rock Shop Inc. for purposes such as appointment reminders, order alerts, or promotional offers.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
SMS consent is not shared with third parties or affiliates.
4. How We Share Information
We do not sell or rent your personal information. We may share your information only in the following limited cases:
With trusted service providers who help us operate our business (e.g., payment processors, shipping carriers, website hosting).
When required by law, regulation, or legal process.
To protect our rights, property, or safety, or that of others.
5. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
6. Your Rights and Choices
You may:
Opt out of marketing or SMS communications at any time.
Request access to, correction of, or deletion of your personal information by contacting us.
Adjust cookie or tracking preferences in your browser settings.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
The Rock Shop Inc.
Email: sales@rockshopmqt.com
Phone: 906-249-9050

